Privacy Policy

Effective Date: August 12th, 2023

Welcome to Shoeray! This Privacy Policy describes how we collect, use, and disclose information when you visit and interact with our website, www.shoeray.com (“shoeray”). Your privacy is important to us, and we are committed to protecting your personal information. By accessing or using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide directly to us when you create an account, place an order, complete a form, or contact us. This may include your name, email address, phone number, shipping and billing address, payment information, and other details necessary for order processing and customer support.

1.2 Non-Personal Information: We may also collect non-personal information automatically as you interact with our Website. This may include your IP address, browser type, operating system, referring URLs, and pages viewed. This information helps us understand how visitors use our Website and improve its functionality.

2. How We Use Your Information

2.1 Order Processing: We use your personal information to process and fulfill your orders, communicate order updates, and provide customer support.

2.2 Marketing: With your consent, we may use your contact information to send you promotional materials, newsletters, and offers about our products and services. You can opt-out of these communications at any time.

2.3 Website Improvement: We analyze non-personal information to improve our Website’s user experience, content, and functionality.

2.4 Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors, shipping partners, and marketing platforms. These partners are obligated to use your information only for the purposes of providing services to us and are required to maintain the confidentiality of your information.

4. Your Choices

4.1 Access and Update: You can access and update your account information by logging into your account on our Website.

4.2 Opt-Out: If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions provided in the communication or by contacting us directly.

4.3 Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, disabling cookies may affect your browsing experience.

5. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through a prominent notice on our Website or by other means.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@shoeray.com. By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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